Ian Watson

Ian Watson is Head of DevOps at Callcredit Information Group. With over 20 years’ experience in Software Engineering. He joined the Callcredit Information Group in 2002 working in both development and operational roles during a period of rapid sustained growth. He has spent the last 18 months working on the beginning of a transformation to move Callcredit to a DevOps culture and way of working – focussing on enhanced collaboration alongside increased automation to massively increase their ability to deliver reliably and often. He is also a big fan of 90’s glam rock which is obviously a key contributor to successful DevOps!

DevOps – when doing the right thing hurts!

Moving to a DevOps culture and way of working is now widely accepted as a good thing, but it’s important to not expect it to be all plain sailing – culture change is hard! A common occurrence as larger companies start to move to more automation and accelerated delivery pipelines is the creation of 2-speed IT. We’ll have a look at some real world examples of where teams have embraced new tools and methods only to be rudely surprised at the new and exciting constraints and bottlenecks that are revealed. To quote the DevOps bible The Phoenix Project – “improving something anywhere not at the constraint is an illusion”

Video of previous talk