Vytautas is a backend engineer building on-call experience at Uber. In the past he’s touched different fields, such as desktop and mobile software.
On-Call Experience at Uber
Monitoring systems is hard. Monitoring large systems is even harder. What do you do when your (good) monitoring detects that something is wrong? Alert the on-call with all you’ve got! What do the on-call engineers do? Panic!
This is bound to happen unless you build a positive and productive experience for the on-call engineers. We’re here to tell you about the tools and practices that we develop to make on-call a healthy activity at Uber.