Biography

Kaimar is a Partner at Mindbridge, a consultancy company operating out of Tallinn and London. He used to work as the Head of Product Strategy and Development at AXELOS, where he was responsible for leading the work on ITIL and PRINCE2, bringing in Lean, Agile, and DevOps principles and practices. He is the lead author of the official “ITIL Practitioner” guidance published in 2016, author of “ITIL and DevOps: Getting Started”, and co-author of “Using Kanban in IT Operations”.

Before joining AXELOS, Kaimar was working with Skype, focusing on the modernization of ITSM and TechOps practices. He has a background in Product and Service Management, Project and Program Management, IT Operations, and Software Development. Recently, he has been focusing on leveraging Complexity Thinking and the Cynefin framework in IT management, ITSM, and Project Management.

Workshop

Pragmatic DevOps

Without doubt, you have heard about DevOps – but what is the significance of the DevOps movement and associated practices for your organization? Roughly speaking, there are two types of organizations – those who were born in the cloud (sometimes called ‘unicorns’, the green-field organizations that are building everything from scratch using the latest available technical solutions), and those who have IT systems from ten or more years ago (sometimes called ‘horses’, the brown-field organizations that are transitioning their IT to the cloud).

Chances are that you are working for one of these ‘horses’, and chances are that your organization has many practices, tools, processes, and procedures in place which might seem completely incompatible with DevOps (or Agile, for that matter). And this, as you’ve probably discovered, is a challenge.

This workshop will help you to address that challenge. We will cover various DevOps practices in relation to ‘traditional’ organizational structures, practices, and processes. We will explore how DevOps relates to IT Service Management, and how it helps the organization on their Digital Transformation journey.

Target Audience

The workshop is intended for professionals working in IT governance and management, IT Service Management, IT Operations, Project Management, Program Management, Product Management, and Software Development.

Workshop topics

• The importance and value of the DevOps movement
• The cultural aspects of the DevOps movement
• The key technical practices in DevOps
• DevOps and the three giants: Lean, Agile, and ITSM
• The relationship between DevOps , Project Management, and Product Management
• The importance of focusing on Customer Value and Customer Experience
• The changing role of IT in the enterprise, and how DevOps practices can help
• The role of DevOps and ITSM in Digital Transformation
• How to introduce DevOps in the organization
• How to create a culture of sustainable continual improvement

Unique Selling Points (USP)

• The workshop is built on the knowledge from many years of international experience
• The workshop advocates for sustainable continual improvement, not big-bang multi-year programs
• The workshop takes a pragmatic approach to introducing the key DevOps principles and practices
• The workshop explains the links between what’s already in place in organizations and what’s new
• The workshop provides practical guidance to start leveraging DevOps in one’s organization